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Clear up any doubts about products, orders or recommendations, with complete confidentiality.
FAQs
Frequently Asked Questions
Are orders shipped discreetly?
Yes. All orders are sent in neutral packaging, with no reference to the contents.
How long does delivery take?
We dispatch within 24 hours to the entire country (mainland and islands), with complete confidentiality.
Can I receive personalised advice?
Our team is available to help you choose the best option for you.
What payment methods do you accept?
We accept the main secure online payment methods: Mbway, Multibanco, Visa, Apple Pay, etc.
Can I return a product?
For hygiene reasons, some products cannot be returned once opened. Please consult our returns policy.
Is my data kept confidential?
Yes. The processing of personal data is carried out in strict compliance with the GDPR and other applicable legislation, ensuring confidentiality, integrity, and security.
